Innovation without empathy is just change for change's sake. Growth without understanding is just numbers chasing numbers. But when you connect these dots – when you truly grasp how empathy drives innovation and fuels sustainable growth – that's when business gets interesting.

That's what Jeremiah writes about.

Through articles, essays, and his books, he challenges conventional wisdom about how enterprises grow, innovate, and connect with their customers. His writing isn't just about what's possible; it's about what's necessary for businesses that want to matter in a world where customer expectations aren't just evolving – they're revolutionizing.